Returns & Exchanges

CAA South Central Ontario is committed to your satisfaction, offering a 30-day return window for most unused merchandise accompanied by a valid receipt. Members can enjoy a streamlined process for exchanges or refunds at any of our retail locations or via mail.

1

Verify Eligibility

Ensure your item is in its original, unused condition with all tags and packaging intact within 30 days of the purchase date.

2

Gather Documentation

Locate your original sales receipt or order confirmation email, and have your CAA Membership card ready to validate any member-exclusive discounts applied.

3

Choose Return Method

Visit any CAA Store location in South Central Ontario for an immediate refund, or contact our support team to initiate a return by mail.

4

Receive Refund

Once your return is processed, a refund will be issued to the original method of payment, typically appearing on your statement within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing